Refund policy

Every Big Little Cities item is printed after you order it. We’re a small team without a warehouse, so we can’t accept returns or exchanges, and all sales are final. Please check the size chart on each product page before you order.

If your order arrives damaged, is misprinted, or isn’t what you ordered, email hello@biglittlecities.com within 30 days of delivery with your order number and a photo. We’ll send a replacement or issue a refund. If your order doesn’t arrive, email us and we’ll look into it with the carrier and our print partner.